Customer Management

Get More Sales with

Effortless Customer Management

Discover the potential of customer management within our cloud POS system. Elevate customer experiences, initiate loyalty programs, and communicate seamlessly.

Benefits

Comprehensive Customer Profile Management

SaasyPOS offers robust customer profile management capabilities, enabling you to collect, store, and analyze valuable customer information. With a few clicks, you can access comprehensive customer profiles that include purchase history, contact details, preferences, and more.

Track customer purchase patterns and behaviors.

Segment customers to create targeted marketing campaigns.

Personalize customer interactions based on preferences and history.

Capture customer feedback to enhance your products and services.

Benefits

Comprehensive Customer Profile Management

Track customer purchase patterns and behaviors.

Segment customers to create targeted marketing campaigns.

Personalize customer interactions based on preferences and history.

Capture customer feedback to enhance your products and services.

Benefits

Integrated Customer Communication

Effective communication with your customers is essential for establishing robust relationships and encouraging brand loyalty. Our cloud POS system offers seamless integration with various communication channels, enabling you to engage with your customers in real-time.

Send SMS or email notifications for order confirmations and updates.

Automate personalized marketing messages based on customer behavior.

Enable live chat support for instant customer assistance.

Provide customers with convenient access to purchase history and support tickets.

Benefits

Customer Discounts

SaasyPOS offers powerful discount management tools to drive sales and enhance customer satisfaction:

Flexible Discount

Choose from various discount types, such as percentages or fixed amounts. Customize discounts for different products, customer segments, or specific promotions.

Scheduled Promotions

Plan timely offers for special occasions and holidays. Set start and end dates to captivate customers during peak periods.

Customer-Specific Discounts

Reward loyalty with personalized discounts based on preferences and purchase history, strengthening customer relationships.

Coupon Code Management

Generate unique codes for marketing campaigns and track their effectiveness across different channels.

Minimum & Maximum Limits

Maintain control by setting purchase limits for discounts, preventing misuse, and aligning with your business goals.

Benefits

Customer Discounts

SaasyPOS offers powerful discount management tools to drive sales and enhance customer satisfaction:

Flexible Discount

Choose from various discount types, such as percentages or fixed amounts. Customize discounts for different products, customer segments, or specific promotions.

Scheduled Promotions

Plan timely offers for special occasions and holidays. Set start and end dates to captivate customers during peak periods.

Customer-Specific Discounts

Reward loyalty with personalized discounts based on preferences and purchase history, strengthening customer relationships.

Coupon Code Management

Generate unique codes for marketing campaigns and track their effectiveness across different channels.

Minimum & Maximum Limits

Maintain control by setting purchase limits for discounts, preventing misuse, and aligning with your business goals.

Benefits

Seamless Omnichannel Experience

SaasyPOS ensures a unified experience across all touchpoints:

Online & Offline Integration

Customer data and preferences synchronize seamlessly between in-store and online platforms, Providing a consistent and personalized experience.

Click-and-Collect & Ship-from-Store

Provide modern shoppers with the convenience of online purchases coupled with the option to pick up orders in-store or have them shipped from the nearest location.

Customer Management in Cloud POS

A Cloud Point of Sale (POS) system is more than just transaction processing; it’s about taking your customer management to new heights.
Our customer management features are specifically designed and developed to streamline your operations,
enhance customer experiences, and ultimately drive your business growth.

FAQs

Frequently Asked Questions

Is customer data securely accessible across all platforms?

Indeed, SaasyPOS leverages cutting-edge Microsoft Azure technology to centralize all data, ensuring secure and authorized access through your SaasyPOS business dashboard.

Can my customers leverage their same accounts at multiple locations?

Yes, SaasyPOS is designed to provide a seamless, multi-location sales experience for your customers. They can conveniently utilize their loyalty accounts at any of your other physical stores or online e-commerce platforms that also run SaasyPOS.